Privacy Policy

Effective Date: March 20, 2024

UMedHub Inc. (“DiveDeep,” “we,” “us” or “our”) recognizes the importance of protecting the privacy of visitors to our website and mobile app. The following privacy policy (“Privacy Policy”) describes how we handle information we collect from our DiveDeep mobile application at app.divedeep.io and our website available at divedeep.io (collectively, the “Site”).

PLEASE REVIEW THIS PRIVACY POLICY CAREFULLY. When you submit information to or through the Site, you consent to the collection and processing of your information as described in this Privacy Policy. By using the Site, you accept the terms of this Privacy Policy and our Terms of Use and consent to our collection, use, disclosure and retention of your information as described in this Privacy Policy.

What Information We Collect

Personal Information You Submit to Us

Dive Deep collects personal information from you, which may include your name, e-mail, date of birth and government issued ID information (passport or driver’s license), transaction and browsing activity, and payment information. This information is collected and stored electronically when you submit it to us through the Site, such as when you create an account with us or place an order through the Site. If collected, any government-issued identity information is removed from our databases upon completion of identity verification.

Information Collected Automatically

Information about your computer hardware and software may be automatically collected by Dive Deep when you use the Site. This information may include: your IP address to collect approximate location data, browser type, access time and date, default search preference, your click-stream, search history, browser history and other technical usage information. This information is used by us for our business purposes, including for the operation and improvement of the Site, for technical troubleshooting, for marketing purposes, to maintain the quality of the Site and to provide general statistics regarding use of the Site. We may use cookies and other tools to automatically collect this information. Please see the section below entitled, “Cookies and Other Information Collection Tools” to learn more about how these tools work.

Cookies and Other Information Collection Tools

Data Collection Tools.

We may use various technologies to automatically collect information, including, but not limited to cookies, pixels, scripts and device identifiers.

What are cookies?

A cookie is a small file containing a string of characters that is sent to your computer when you visit a website or use an online service. When you visit the website or use the service again, the cookie allows that website or online service to recognize your browser or device. Cookies may store unique identifiers, user preferences and other information.

Duration of Cookies.

We may use either “session cookies” or “persistent cookies.” Session cookies are temporary and expire once you close your browser or once your session ends. Persistent cookies remain on your device for much longer or until you or your browser erase them. Persistent cookies have varying durations that are dependent on their expiration date.

Why do we use them?

We use cookies and other data collection tools to help improve your experience with the Site. For example, we may use Google Analytics to help analyze how visitors use the Site. These tools use cookies to collect standard Internet log information and user behavior information in an anonymous form. The information generated by the cookie about your use of the Site (including IP address) is transmitted to our data collection tool service providers. This information is then used by us to verify visitors’ identities and evaluate visitors’ platform usage behaviors to optimize the Site. If you would like to opt-out from the use of your information by Google Analytics, you may use Google’s analytics opt-out browser add-on designed for this purpose.

How do I control cookies?

Web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to manage and delete cookies, visit www.allaboutcookies.org. Some web browsers provide settings that allow a visitor to reject cookies or to alert a visitor when a cookie is placed on the user’s computer, tablet or mobile device. Most mobile devices also offer settings to reject mobile device identifiers. Although users are not required to accept cookies or mobile device identifiers, blocking or rejecting them may prevent access to some features available through the Site.

How We Use Information

We may use the information we collect for various purposes, including to:

provide the Site to you and to improve the Site
operate, improve, and personalize the services we offer, and to give each user a more consistent and personalized experience when interacting with us
charge you for purchase costs through one or more third party payment processors
provide customer service or otherwise communicate with you about the Site and our services
detect fraud or illegal activities or to comply with our legal obligations
complete any other business or commercial purpose you have requested or to which you have consented

How We Share Information

With Third Party Service Providers Performing Services on Our Behalf.

We share your personal information with our service providers to perform the functions for which we engage them. For example, we may use third parties to host the Site or assist us in providing functionality on the Site, and to process payments.

For Other Purposes You Direct or To Which You Consent

We may share information with other third parties when you consent or direct us to do so. For example, if you refer friends to use the Site we may share with that friend information about you to let them know who the referral came from.

De-Identified or Aggregated Information

We may share information on a non-personally identifying aggregate basis for specialist users in order to provide a reputation score and feedback on quality, traffic, and monetization metrics.

For Legal Purposes.

We also may share information that we collect from users as needed to enforce our rights, protect our property or protect the rights, property or safety of others, or as needed to support external auditing, compliance and corporate governance functions. We will disclose personal information as we deem necessary to respond to a subpoena, regulation, binding order of a data protection agency, legal process, governmental request or other legal or regulatory process. We may also share personal information as required to pursue available remedies or limit damages we may sustain.

Changes of Control.

We may transfer information, including your personal information, in connection with, or during negotiation of a merger, sale of company assets, financing, acquisition or other change of ownership or control by or of us or any affiliated entity (in each case whether in whole or in part).

Security of Information

We use reasonable security measures designed to prevent unauthorized intrusion to the Site and the alteration, acquisition or misuse of information we collect. However, the security of information that you transmit over the internet cannot be guaranteed. You agree we are not be responsible for loss, corruption or unauthorized acquisition or misuse of personal information that you provide through the Site that is stored by us, or for any damages resulting from such loss, corruption or unauthorized acquisition or misuse. It is your responsibility to protect the security of your login information.

Links to External Websites

The Site may contain links to third party websites and services. Any access to and use of such third party websites and services is not governed by this Privacy Policy, but is instead governed by the privacy policies of those third party websites and services, and we are not responsible for the information practices of such third parties. We encourage you to review the privacy notices of all websites and services that you visit.

Your California Privacy Rights

Under California Civil Code Section 1798.83, also known as California’s “Shine the Light” law, California residents with whom we have an established business relationship are entitled to request and receive, free of charge, once per calendar year, information about certain personal information we shared, if any, with other businesses for their own direct marketing uses in the previous calendar year. To request a copy, please contact us at the email provided in the “How to Contact Us” section, below. Please be aware that not all information sharing is covered by the “Shine the Light” law requirements and only information on covered sharing will be included in our response.

Nevada Residents

Under Nevada law, Dive Deep does not sell your personal information. However, if you are a Nevada resident, you may submit a request that we not sell any personal information we have collected about you by contacting us as set forth below.

Do Not Track

The Site does not currently take any action when it receives a Do Not Track request. Do Not Track is a privacy preference that you can set in your web browser to indicate that you do not want certain information about your webpage visits collected across websites when you have not interacted with that service on the page. For details, including how to turn on Do Not Track, visit www.donottrack.us.

Children

We do not knowingly collect or maintain personal information from any person under the age of thirteen. No parts of the Site are directed to or designed to attract anyone under the age of thirteen.

Changes to this Policy

Any changes to our Privacy Policy will be posted to this page so users are always aware of the information we collect and how we use it. Accordingly, please refer back to this Privacy Policy frequently as it may change.